Xel-Há Park: Full or Afternoon Access Ticket
Compare the ticket details for Xel-Há Park: Full or Afternoon Access Ticket in Akumal, then choose the date and option that fit your plans.
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About this experience
Xel-Há Park is a natural aquatic attraction on the Caribbean coast near Akumal, set around a large inlet where freshwater cenotes meet the sea. The name comes from the Mayan phrase meaning "where the water is born", and the park is built around that natural phenomenon, offering a mix of adventure activities and relaxed swimming across its network of coves, rivers, and jungle trails. Entry covers a full day or afternoon of access depending on the ticket selected. Visitors can snorkel through the inlet, tube along the lazy river, tackle cliff jumps, use the waterslides, or take a zip line over the water. Forest walking trails wind through the surrounding vegetation for those who prefer a slower pace. The all-inclusive ticket covers lunch, snacks, soft drinks, and an open bar, along with snorkelling equipment, life jackets, swim rings, bicycles, lounge chairs, hammocks, lockers, towels, and showers. Children have a dedicated playground area. Parking and Wi-Fi are also included. Photos are available at an additional cost, and transfers are not included. For more things to do in Akumal, the surrounding area offers cenotes, reef diving, and sea turtle habitats along the Riviera Maya coastline.
What is included
- Entry ticket
- Forest walking tours
- Lunch
- Snacks
- Soft drinks
- Open bar
- Snorkeling
- Use of snorkeling equipment
- Bicycles
- Life jackets and swim rings
- Children's Playground
- Lounge chairs, hammocks, and rest areas
- Lockers, towel, restrooms, changing rooms, and showers
- Parking
- WiFi
Not included
- Transfers
- Photos (available for an extra fee)
Before you go
Arrival and timing Arrive at the park entrance on Carretera Chetumal Puerto Juárez Km 240, locales 1 and 2, módulo B in good time before your chosen session begins. Full-day tickets allow you to make the most of the site from opening, while afternoon tickets give a shorter window, so plan your activities accordingly and head to the busier spots early in your visit. Getting around the park Xel-Há covers a large natural inlet with multiple activity zones spread across the site. Bicycles are included in your ticket and are a practical way to move between areas. Lounge chairs, hammocks, and rest areas are dotted throughout, and lockers, towels, changing rooms, and showers are all provided so you can move freely between water and land activities. During your visit Lunch, snacks, soft drinks, and an open bar are all included, so there is no need to bring your own food or drink into the park. Snorkelling equipment and life jackets are provided at no extra cost. Professional photos are available to purchase on the day if you would like a record of your visit. Transfers to and from the park are not included, so arrange your own transport in advance.
Cancellation terms
These tickets cannot be cancelled or rescheduled.
Booking questions
What should I check before booking Xel-Há Park: Full or Afternoon Access Ticket?
Confirm the date, participant types, inclusions and meeting point shown for your selected option. Extras and entry arrangements can vary between ticket types.
Can I cancel this ticket?
Read the policy for your selected date and ticket option. A product description is not a promise of free cancellation.
Will this experience be in my language?
Check the actual guide, audio or performance language on the booking page. A translated website does not guarantee a translated experience.
What is Xel-Há Park and what can I do there?
Xel-Há Park is an aquatic nature park near Akumal, Mexico, whose name means 'where the water is born' in the Mayan language. Visitors can enjoy cliff jumps, waterslides, ziplining, snorkelling, tubing, and swimming, as well as forest walking tours and a children's playground.
What is included with a Xel-Há Park access ticket?
The ticket includes entry to the park, forest walking tours, lunch, snacks, soft drinks, an open bar, snorkelling and use of snorkelling equipment, bicycles, life jackets, swim rings, lounge chairs, hammocks, a children's playground, lockers, a towel, changing rooms, showers, restrooms, parking, and WiFi.
What is not included with the Xel-Há Park ticket?
Transfers to and from the park are not included, nor are photos, though photos are available to purchase for an additional fee.
Where is Xel-Há Park located and how do I find the entrance?
The park is located at Carretera Chetumal Puerto Juárez Km 240, locales 1 and 2, módulo B, near Akumal on Mexico's Caribbean coast. Note that transfers are not included, so you will need to arrange your own transport to the venue.
Is Xel-Há Park accessible for wheelchair users?
Xel-Há Park does not currently offer wheelchair access.
Can I cancel my Xel-Há Park ticket?
This ticket is non-refundable and cannot be cancelled once booked.
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