Privacy Policy

Privacy Policy

Last Updated: July 2026

1. Introduction

Welcome to VervTrip ("Company", "we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit vervtrip.com and use our travel booking services, including when you access our services via Google.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Travel booking details
  • Account login credentials
  • Communications sent to customer support

2.2 Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages viewed and time spent
  • Cookies and tracking technologies

2.3 Information from Third Parties

We may receive information from:

  • Travel suppliers (hotels, airlines, service providers)
  • Payment processors
  • Analytics providers
  • Social login providers

If you log in using Facebook, we may receive:

  • Your name
  • Email address
  • Public profile information

We only collect information that you authorize Facebook to share.

3. How We Use Your Information

We use collected information to:

  • Process bookings and reservations
  • Manage payments and confirmations
  • Provide customer support
  • Improve website functionality
  • Personalize user experience
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Send marketing communications (if consent is given)

4. How We Share Information

We may share your data with:

  • Travel service providers (hotels, airlines, tour operators)
  • Payment gateways
  • IT and hosting providers
  • Analytics and marketing platforms
  • Legal authorities where required by law

We do not sell your personal data.

5. Cookies and Tracking Technologies

We use cookies to:

  • Enable essential website functionality
  • Analyze traffic and performance
  • Improve user experience

Users may disable cookies through browser settings, though some features may not function properly.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill booking and contractual obligations
  • Comply with tax and accounting laws
  • Resolve disputes
  • Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

7. Data Deletion Request

We respect users' rights to request deletion of their personal data.

7.1 How to Request Deletion

Users may request deletion of their personal information by:

Your request must include:

  • Full name
  • Registered email address
  • Booking reference (if applicable)
  • Clear statement requesting deletion

This helps us verify your identity and prevent unauthorized deletion requests.

7.2 Processing Timeline

  • We will acknowledge your request within 7 business days.
  • We will delete your personal data within 30 days after successful verification.
  • You will receive confirmation once deletion is completed.

7.3 Facebook Login Data

If you used Facebook Login:

You may request deletion of Facebook-related data by:

Upon verified request:

  • All Facebook-provided personal data stored by us will be deleted.
  • Any remaining data required by law will be retained only for the legally required period.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Withdraw consent
  • Object to data processing

To exercise these rights, contact: [email protected]

9. Data Security

We implement reasonable technical and organizational measures to protect personal information. However, no system can guarantee 100% security.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If we become aware of such data collection, we will delete it promptly.

11. International Data Transfers

Your information may be transferred and processed outside your country of residence. We take reasonable steps to ensure appropriate data protection safeguards are in place.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

Continued use of our services indicates acceptance of any changes.

13. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

VervTrip
Email: [email protected]
Website: https://vervtrip.com