Delphinus Xel-Há: Fast Track Ticket + Hotel Pickup + Swim with Dolphins
Compare the ticket details for Delphinus Xel-Há: Fast Track Ticket + Hotel Pickup + Swim with Dolphins in Akumal, then choose the date and option that fit your plans.
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Leave enough time to reach the listed venue or meeting point. Review the duration, arrival instructions and participant requirements for this product before planning another activity afterwards.

About this experience
Delphinus Xel-Há is a dolphin swim attraction in Akumal, on the Caribbean coast of the Yucatán Peninsula, combining a structured dolphin interaction programme with full-day access to the Xel-Há eco-park. The dolphin session runs approximately 30 minutes, preceded by a 15-minute briefing, and takes place in a supervised lagoon environment where participants swim alongside Atlantic bottlenose dolphins. The Ride programme extends the interaction to 14 distinct activities with the animals. Xel-Há itself spans a natural inlet and river system, offering snorkelling, cliff jumping, tubing, and cycling among its 20-plus activities, making it one of the more complete day-out options among Akumal attractions. The fast-track ticket removes standard queue time at entry, and hotel pick-up from Cancún is included, with the meeting point located at Carretera Chetumal Puerto Juárez Km 240. Entry covers a continental breakfast served between 09:30 and 11:30, or a buffet lunch from 11:30 to 17:30, plus a domestic open bar throughout the day. Towels, lockers, and restroom facilities are provided. Photographs of the dolphin interaction and souvenirs are not included and can be purchased separately on site. The cancellation policy is date-specific, so review the terms at booking. Wheelchair access is not available at this attraction.
Highlights
- Fast track entry skips the standard queue at Xel-Há
- 30-minute dolphin swim with Atlantic bottlenose dolphins
- 15-minute safety briefing included before entering the lagoon
- Ride programme covers 14 separate dolphin interaction activities
- Full-day access to Xel-Há snorkelling, tubing, and cliff jumping
- Hotel pickup included from the Akumal area
What is included
- Swim with dolphins
- Swim and play in 14 different activities with dolphins (Ride program only)
- Briefing (15 min) & Dolphin swim (30 min)
- Full-day access to Xel-Há park with 20+ activities
- Continental breakfast (09:30-11:30) or Buffet lunch (11:30-17:30)
- Domestic open bar
- Towels, lockers, restrooms
- Hotel pick-up from Cancún
Not included
- Photos of your interaction with the dolphins
- Souvenirs
Before you go
Arrival and timing Arrive in good time before your scheduled slot, as the dolphin experience begins with a 15-minute briefing followed by a 30-minute swim session. Hotel pick-up from Cancún is included, so confirm your collection time in advance and be ready at your accommodation at the agreed hour. Your ticket also covers a full day at Xel-Há park, so plan to make the most of the 20-plus activities on site. Continental breakfast is served from 09:30 to 11:30, and the buffet lunch runs from 11:30 to 17:30. During your visit Towels, lockers, and restrooms are provided, so you do not need to bring your own towel. Photos of your dolphin interaction are not included and must be purchased separately on the day if you wish to have a record of the experience. The domestic open bar is included throughout the day. Leave valuables secured in your locker before entering the water.
Cancellation terms
Free cancellation up to 72 hours before the experience.
Booking questions
What should I check before booking Delphinus Xel-Há: Fast Track Ticket + Hotel Pickup + Swim with Dolphins?
Confirm the date, participant types, inclusions and meeting point shown for your selected option. Extras and entry arrangements can vary between ticket types.
Can I cancel this ticket?
Read the policy for your selected date and ticket option. A product description is not a promise of free cancellation.
Will this experience be in my language?
Check the actual guide, audio or performance language on the booking page. A translated website does not guarantee a translated experience.
What is included in the Delphinus Xel-Há fast track ticket with hotel pickup?
The ticket includes a 15-minute briefing and 30-minute dolphin swim, full-day access to Xel-Há park with more than 20 activities, a continental breakfast served from 09:30 to 11:30 or a buffet lunch from 11:30 to 17:30, a domestic open bar, towels, lockers, restroom access, and hotel pick-up from Cancún. Photos of your dolphin interaction and souvenirs are not included and must be purchased separately.
How long is the dolphin swim experience at Delphinus Xel-Há?
The dolphin swim itself lasts 30 minutes, preceded by a 15-minute briefing. Guests also have full-day access to the wider Xel-Há park throughout their visit.
What activities are available beyond the dolphin swim?
In addition to swimming with dolphins, guests have full-day access to more than 20 activities within the Xel-Há park. Those on the Ride programme can also swim and play with dolphins across 14 different activities.
Is hotel pickup included, and where does it depart from?
Yes, hotel pick-up from Cancún is included in the ticket. The experience takes place at Delphinus Xel-Há, located at Carretera Chetumal Puerto Juárez Km 240, locales 1 and 2, módulo B, 77780 Quintana Roo.
Is Delphinus Xel-Há accessible for wheelchair users?
This experience does not offer wheelchair access, so it may not be suitable for guests with mobility requirements.
Can I cancel my Delphinus Xel-Há booking?
This booking is cancellable before a specified date. Please check the cancellation terms shown at the time of booking for the exact cut-off.
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