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Amenities
PoolSpaParking
PoolSpaParking
About the hotel
**JEN Penang Georgetown by Shangri-La: Your Gateway to George Town's Vibrant Heart**
Looking for the perfect base to explore the UNESCO World Heritage site of George Town? JEN Penang Georgetown by Shangri-La places you right in the thick of it all. You'll be just a stone's throw from popular shopping destinations like **1st Avenue Mall** and the iconic **KOMTAR** tower, with **Prangin Mall** also within easy reach. Whether you're here for the culture, the shopping, or the incredible food, our central location makes discovering Penang a breeze.
After a day of exploring, unwind in comfort in one of our 443 air-conditioned rooms. Each features a **LED television**, complimentary **wired and wireless internet**, and private bathrooms with essential toiletries. For your peace of mind, all rooms are equipped with **laptop-compatible safes** and **desks**, perfect for staying organised or catching up on work.
Make the most of your stay with our excellent on-site facilities. Take a dip in our refreshing **outdoor pool**, energise yourself at the **24-hour health club**, or relax in the **sauna**. Our friendly concierge team is on hand to assist with any requests, and we also offer babysitting services (charges may apply). When hunger strikes, enjoy delicious **local and international cuisine** at Cafe Jen, or opt for the convenience of **room service**.
Discovering Penang has never been easier. Within a few minutes' walk, you'll find the **Hin Bus Depot Art Centre**, **Kidland Penang**, and **The Top at Komatar**. Immerse yourself in history on **Armenian Street**, explore **Penang Times Square**, or delve into the local culture at the **Penang Islamic Museum**. For unbeatable rates and a Best Price Match guarantee, book your stay at JEN Penang Georgetown by Shangri-La today and start planning your unforgettable Penang adventure!
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### Frequently Asked Questions about JEN Penang Georgetown by Shangri-La
### What are the closest attractions to the hotel?
JEN Penang Georgetown by Shangri-La is ideally situated, with **1st Avenue Mall** and **KOMTAR** just a short walk away. Many other key landmarks, including **Prangin Mall** and **Armenian Street**, are also within easy reach.
### Does the hotel offer Wi-Fi?
Yes, the hotel provides complimentary **wired and wireless internet access** in all rooms, keeping you connected throughout your stay.
### What dining options are available at the hotel?
You can enjoy **local and international cuisine** at Cafe Jen. **Room service** is also available during limited hours, and a **continental breakfast** is served daily for a fee.
### Are there any recreational facilities at the hotel?
Yes, the hotel features a **24-hour health club**, an **outdoor pool**, and a **sauna** for guests to enjoy.
### What are the check-in requirements for guests?
A government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Why guests love staying here
Available Rooms
No rooms available for your selected dates
JEN Penang Georgetown by Shangri-La does not currently have rooms available from 31 Oct 2026 to 03 Nov 2026. Availability may change, so please try alternative dates or explore similar hotels nearby.
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Frequently Asked Questions
Q. What time is check-in at JEN Penang Georgetown by Shangri-La?
A: Check-in at JEN Penang Georgetown by Shangri-La is from 15:00:00. Early check-in may be available on request, subject to room availability — contact the hotel directly to arrange it.
Q. What time is check-out at JEN Penang Georgetown by Shangri-La?
A: Check-out at JEN Penang Georgetown by Shangri-La is by 12:00:00. Late check-out may be available for an additional fee, subject to availability — please contact the hotel in advance to arrange it.
Q. Where is JEN Penang Georgetown by Shangri-La located?
A: JEN Penang Georgetown by Shangri-La is located at Magazine Road, George Town , Malaysia.
Q. Is parking available at JEN Penang Georgetown by Shangri-La?
A: Yes, JEN Penang Georgetown by Shangri-La offers parking for guests free of charge. Availability may be limited, so we recommend arriving early or contacting the hotel to reserve a space.
Q. Does JEN Penang Georgetown by Shangri-La have a swimming pool?
A: Yes, JEN Penang Georgetown by Shangri-La has an outdoor swimming pool for guests to enjoy. Please contact the hotel for pool opening hours and any access guidelines.
Q. What is the cancellation policy at JEN Penang Georgetown by Shangri-La?
A: Cancellation policies at JEN Penang Georgetown by Shangri-La vary by room and rate. Each room option is clearly labelled "Free Cancellation" or "Non Refundable", so you can see the policy before booking. Choose a Free Cancellation rate if you'd like the flexibility to change your plans.
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