Mackay, Australia|Get Location
Hotel Type: 3 Star

The Metropolitan Hotel

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Front DeskPoolRestaurant

About the hotel

Welcome to The Metropolitan Hotel, your ideal base right in the heart of Mackay's City Centre. We're perfectly situated, making it easy for you to explore everything this vibrant Australian city has to offer. You'll find yourself just a short stroll away from key attractions, ensuring you can make the most of your time here without needing to travel far.

When you stay with us, you're within a 15-minute walk of fascinating spots like Artspace Mackay, where you can immerse yourself in local art and culture, and the beautiful Ken Burgess Orchid House, a true horticultural delight. It’s the perfect way to experience Mackay’s charm firsthand.

For those attending events or conferences, the Mackay Entertainment and Convention Centre is conveniently located just 0.8 miles (1.3 km) away. You're also a stone's throw from Jubilee Park, a lovely spot for a relaxing break, also just 0.8 miles (1.4 km) from our doorstep. We often find our rates are more competitive than you might see on sites like Booking.com or Expedia, and we proudly stand by our Best Price Match guarantee, so you can book with confidence.

Ready to discover Mackay? Book your stay at The Metropolitan Hotel today and start planning your adventure!

Why guests love staying here

Great Location

Conveniently placed near public transport, shopping, and key attractions.

Stylish & Comfortable

Modern rooms with cozy interiors and thoughtful design touches.

Top-notch Amenities

Enjoy breakfast, gym access, and more during your stay.

Excellent Service

Friendly staff and seamless hospitality from check-in to check-out.

Available Rooms

No rooms available for your selected dates

The Metropolitan Hotel does not currently have rooms available from 07 Nov 2026 to 10 Nov 2026. Availability may change, so please try alternative dates or explore similar hotels nearby.

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Frequently Asked Questions

Q. What time is check-in at The Metropolitan Hotel?

A: Check-in at The Metropolitan Hotel is from 2:00 PM. Early check-in may be available on request, subject to room availability — contact the hotel directly to arrange it.

Q. What time is check-out at The Metropolitan Hotel?

A: Check-out at The Metropolitan Hotel is by 10:00 AM. Late check-out may be available for an additional fee, subject to availability — please contact the hotel in advance to arrange it.

Q. Where is The Metropolitan Hotel located?

A: The Metropolitan Hotel is located at 17 Gordon Street Mackay, Queensland 4740, Mackay, Australia.

Q. Is parking available at The Metropolitan Hotel?

A: Yes, The Metropolitan Hotel offers parking for guests free of charge. Availability may be limited, so we recommend arriving early or contacting the hotel to reserve a space.

Q. Does The Metropolitan Hotel have a swimming pool?

A: Yes, The Metropolitan Hotel has a swimming pool for guests to enjoy. Please contact the hotel for pool opening hours and any access guidelines.

Q. Is The Metropolitan Hotel pet-friendly?

A: Yes, The Metropolitan Hotel is pet-friendly. Please contact the hotel directly to confirm its current pet policy, any applicable fees, and restrictions before your stay.

Q. What is the cancellation policy at The Metropolitan Hotel?

A: Cancellation policies at The Metropolitan Hotel vary by room and rate. Each room option is clearly labelled "Free Cancellation" or "Non Refundable", so you can see the policy before booking. Choose a Free Cancellation rate if you'd like the flexibility to change your plans.

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