Gisenyi, Rwanda|Get Location
Hotel Type: 4 Star

Lake Kivu Serena Hotel

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WifiFront DeskPool

About the hotel

Nestled right on the shores of the stunning Lake Kivu, the Lake Kivu Serena Hotel in Gisenyi offers a delightful escape with its prime beachside location. Imagine waking up to beautiful lake views and the gentle sound of waves – it’s the perfect setting for both relaxation and exploration.

You'll find yourself conveniently close to the action, with Gisenyi Beach just a short drive away, making it easy to soak up the sun and enjoy the lakeside atmosphere. For those interested in local culture and education, the Rwanda Tourism University College is also within easy reach, and the Université Libre de Kigali is only a couple of kilometres away.

When you book with us, you can be confident you're getting excellent value. We pride ourselves on offering rates that are often more competitive than major booking sites like Booking.com, Expedia, and LateRooms. Plus, our Best Price Match guarantee ensures you’re always getting a fantastic deal on your stay.

Whether you're looking to unwind by the water, explore the surrounding area, or enjoy the natural wonders like the nearby Nyamyamyi Hot Springs, Lake Kivu Serena Hotel is your ideal base. Book your memorable Rwandan getaway today and experience the beauty of Lake Kivu!

Why guests love staying here

Great Location

Conveniently placed near public transport, shopping, and key attractions.

Stylish & Comfortable

Modern rooms with cozy interiors and thoughtful design touches.

Top-notch Amenities

Enjoy breakfast, gym access, and more during your stay.

Excellent Service

Friendly staff and seamless hospitality from check-in to check-out.

Available Rooms

No rooms available for your selected dates

Lake Kivu Serena Hotel does not currently have rooms available from 28 Aug 2026 to 31 Aug 2026. Availability may change, so please try alternative dates or explore similar hotels nearby.

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Frequently Asked Questions

Q. What time is check-in at Lake Kivu Serena Hotel?

A: Check-in at Lake Kivu Serena Hotel is from 12:00. Early check-in may be available on request, subject to room availability — contact the hotel directly to arrange it.

Q. What time is check-out at Lake Kivu Serena Hotel?

A: Check-out at Lake Kivu Serena Hotel is by 10:00. Late check-out may be available for an additional fee, subject to availability — please contact the hotel in advance to arrange it.

Q. Where is Lake Kivu Serena Hotel located?

A: Lake Kivu Serena Hotel is located at P.O. Box 226 Gisenyi Gisenyi, Gisenyi, Rwanda.

Q. Is breakfast available at Lake Kivu Serena Hotel?

A: Yes, breakfast is available at Lake Kivu Serena Hotel. Breakfast is included with selected room rates — check the meal plan (such as "Bed & Breakfast") shown on each room option before you book.

Q. Does Lake Kivu Serena Hotel offer WiFi?

A: Yes, Lake Kivu Serena Hotel offers complimentary WiFi for guests, so you can stay connected throughout your stay.

Q. Is parking available at Lake Kivu Serena Hotel?

A: Yes, Lake Kivu Serena Hotel offers parking for guests free of charge. Availability may be limited, so we recommend arriving early or contacting the hotel to reserve a space.

Q. Does Lake Kivu Serena Hotel have a swimming pool?

A: Yes, Lake Kivu Serena Hotel has a swimming pool for guests to enjoy. Please contact the hotel for pool opening hours and any access guidelines.

Q. Does Lake Kivu Serena Hotel offer airport transfers?

A: Yes, Lake Kivu Serena Hotel offers an airport shuttle/transfer service for an additional fee. Please contact the hotel in advance to arrange your transfer and confirm rates and timings.

Q. What is the cancellation policy at Lake Kivu Serena Hotel?

A: Cancellation policies at Lake Kivu Serena Hotel vary by room and rate. Each room option is clearly labelled "Free Cancellation" or "Non Refundable", so you can see the policy before booking. Choose a Free Cancellation rate if you'd like the flexibility to change your plans.

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