citizenM New York Times Square

Frequently Asked Questions

What are the check-in and check-out procedures?

Contactless check-in and check-out are available, and you can access your room using a mobile device. Government-issued photo identification and a credit card may be required at check-in for incidental charges.

What dining options are available at the hotel?

The hotel features CanteenM, a 24/7 restaurant offering vegetarian cuisine and a bar/lounge. There's also a coffee shop/cafe. Buffet breakfasts are served daily from 6 AM to 11 AM for a fee.

What are the hotel's policies on pets and children?

While specific pet policies are not detailed, one child 10 years old or younger stays free when occupying a parent or guardian's room using existing bedding. Extra-person charges may apply and vary depending on the room and policy.

Is parking available at citizenM New York Times Square?

Information regarding parking availability is not provided. However, a car is not required for transportation to and from the property.

What is the hotel's policy on smoking?

Specific smoking policies are not detailed, but the hotel is committed to eco-friendly practices, including the use of wind and solar energy and eco-friendly cleaning products.